NHTSA Complaint #11610848 — 2017 RAM 3500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11610848 |
| Vehicle | 2017 RAM 3500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The truck had a recall done on its steering system. The steering part affected is the drag link. The drag link connects to the steering wheel to the tie rod . The recall fix was to weld the drag link jam nuts so they wouldn't come loose and cause a steering loss. Since the recall the vehicle s drag link can't be aligned correctly with the tie rod the drag link is attached to the steering wheel so when the truck is aligned it backs one side out to far to keep the steering wheel straight. This drag link that was recalled is a (safety issue) it's a bad design and causes the vehicle to sway all over the road and if it fails the truck looses all steering and goes where ever it wants to go Wich will cause a horrible accident and harm innocent family's on the highway including my own family it can lead to the death of people in my vehicle and around my vehicle it's a serious safety issue and a horrible recall fix on rams end. I have a appointment at the ram dealership to get new tires on but I don't want the new tires put on until this issue is fixed as the truck needs alignment and this safety issue aka the welded drag link replaced with the correct fix that the new rams have the new style drag link . It's a safety hazard. And innocent people can get hurt by the horrible recall fix. It's in acceptable. And very unsafe it's hard to keep the truck in a straight line on the roads it's all over the place like a drunk driver .
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