NHTSA Complaint #11349605 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11349605
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 15, 2020
Date Filed	August 15, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CONTINUALLY RECEIVING A 'SERVICE SHIFTER' ERROR MESSAGE AND ALL GEAR LIGHTS ON THE SHIFTER LIGHT UP (PARK REVERSE NEUTRAL DRIVE). HAPPENS WHILE DRIVING AND REQUIRES THAT YOU STOP AND RESTART THE CAR IN ORDER FOR IT TO GO AWAY. JEEP DEALERSHIP HAS BEEN UNABLE TO FIX THIS AFTER THREE ATTEMPTS. AT FIRST WE WERE TOLD IT WAS A SOFTWARE ISSUE. THEN THEY REPLACED THE ENTIRE SHIFTER. TODAY THEY REPLACED THE THROTTLE BODY. CONTINUES TO BE AN ISSUE. HAVE READ ABOUT MANY OTHER CASES ONLINE FROM OTHER JEEP OWNERS.

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Recent Complaints for the 2015 JEEP CHEROKEE

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