NHTSA Complaint #11349197 — 2018 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11349197
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 13, 2020
Date Filed	August 14, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

VEHICLE LOSING COOLANT DUE TO FAULTY WATER PUMP. UNDER NORMAL DRIVING CONDITIONS, THE WATER PUMP DOES NOT HOLD UP TO NORMAL VIBRATION AND USE. I HAVE TAKEN IT TO A REPAIR SHOP AND THEY NOTIFIED ME THAT THE WATER PUMP WAS BACK ORDERED AND WE WERE NUMBER 300 IN LINE FOR A REPLACEMENT. IT IS HARD TO BELIEVE THAT 300 PEOPLE ARE WAITING FOR THE SAME WATER PUMP IF THERE IS NOT AN ISSUE. THAT IS NOT INCLUDING THE NUMBER OF STOCK THAT JEEP HAS ALREADY SOLD TO BE IN BACK ORDER.

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