NHTSA Complaint #11349095 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11349095
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	July 19, 2020
Date Filed	August 13, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CONSOLE SUDDENLY DISPLAYED 'SERVICE SHIFTER' MESSAGE WHILE DRIVING 60 MPH ON HIGHWAY. IT WAS DRY OUT. ALSO ALL SHIFTER LIGHTS PRND LIGHTS ON SOLID. I'M AT APPROX 70,000 K. AFRAID TO STOP IN RIGHT ON EMPTY HIGHWAY LATE AT NIGHT, I DTOVE TO NEAREST SERVICE BEFORE SHUTTING OFF ENGINE. RESTARTING CLEARED ERROR. AS I WAS ON A LONG ROAD TRIP, CONTINUED ON. THIS ERROR OCCURRED FOR SECOND TIME, APPROX 2000K LATER. RESTARTING AGAIN CLEARED. I HAVE NOT DRIVEN SINCE. SAW ONLINE HUNDREDS WITH SAME ISSUE AND NO CLEAR FIX OR RECALL. JEEP NEED TO ADDRESS THIS ASAP.

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