NHTSA Complaint #11348664 — 2010 DODGE JOURNEY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 5 TO 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A SPEED DUMP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO LOCAL DEALER BILL SNETHKAMP CHRYSLER DODGE JEEP RAM LOCATED AT 16400 WOODWARD AVE, HIGHLAND PARK, MI 48203, WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.