NHTSA Complaint #11348624 — 2005 DODGE DURANGO

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT HIS BATTERY HAD DIED UPON START OF HIS VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO RECHARGE THE BATTERY. MONTHS LATER, THE CONTACT STATED THAT THE SAME FAILURE RECURRED. THE CONTACT HAD THE VEHICLE JUMP STARTED AND TAKEN BACK TO HIS INDEPENDENT MECHANIC WHO CHARGED THE BATTERY AGAIN. DUE TO THE INEFFECTIVENESS OF THE CHARGE, THE MECHANIC REPLACED THE BATTERY. UPON RESEARCH, THE CONTACT DISCOVERED THAT THE CHANGE OVER MOTOR LINKED TO THE FOUR-WHEEL DRIVE FEATURE COULD ENGAGE INDEPENDENTLY WHILE THE VEHICLE WAS TURNED OFF. THE CONTACT THEN LINKED HIS FAILURE OF HIS VEHICLE DUE TO THE FACT THAT HE COULD HEAR AN ABNORMAL NOISE COMING FROM THE VEHICLE ONCE THE VEHICLE WAS TURNED OFF. THE CONTACT ALSO STATED THAT THE SVC 4WD SERVICE LIGHT WOULD ILLUMINATE INTERMITTENTLY UPON START OF THE VEHICLE. GILL CHRYSLER DODGE JEEP RAM (1100 S MADERA AVE, MADERA, CA 93637) WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.