NHTSA Complaint #11548756 — 2005 DODGE DURANGO

Carry Handle, Shell, Base issue reported to NHTSA

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Complaint Details

ODI Number 11548756
Vehicle 2005 DODGE DURANGO
Component Carry Handle, Shell, Base
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The carseat will not lock into the base proper in any recline position except 1. 1 is supposed to be for a newborn. When you place the seat (till you hear it "lock" into place per the manual and a CPST) in 2, 3, or 4 then the seat drops down into the 1 position while driving down the road. We've contacted evenflo repeatedly and no help from them. Now it's to the point it doesn't even lock into 1. We've had this seat since Jan 17, 2023. I have checked online and am able to find 30+ reviews of parents with the same issue across reddit, Amazon, and Walmart. A recall on the seat needs issued immediately. This has been going on since Jan 21st, 2023.

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