NHTSA Complaint #11348536 — 2017 FORD FOCUS

THE VEHICLE'S TRANSMISSION DISENGAGES WHILE MAKING A LEFT TURN FROM A STOP. WHEN STARTING THE TURN, IT MOVES FORWARD THEN THE TRANSMISSION DISENGAGES AND THE CAR ROLLS FORWARD WITH THE ENGINE STILL RUNNING. WE HAVE TO PUT IT IN PARK, PUT THE WHEELS STRAIGHT, SHUT THE ENGINE OFF AND RESTART IT....IN THE MIDDLE OF THE ONCOMING TRAFFIC!!. IT HAS DONE THIS 4 TIMES SINCE WE GOT THE CAR. WHEN WE BROUGHT THE CAR IN (TWICE) FOR ANOTHER RELATED TRANSMISSION PROBLEM (DRY CLUTCH) WE INFORMED THE SERVICE ADVISORS AND THIER TECHS COULD NOT REPLICATE THE ISSUE OR OFFER ANY IDEA AS TO WHY THIS HAPPENS. THE CAR ALSO HAS A JERKING MOTION WHEN ACCELERATING. THE CAR HAS BEEN IN TWICE FOR THE THIS SAME REPAIR, CLUTCH REPLACEMENT ON AN AUTOMATIC, WITHIN 1 YEAR. FORD HAS ONLY EXTENDED THE WARRANTY FOR THIS PROBLEM ONLY UP TO THE 2016 MODEL YEAR EVEN THOUGH THE 2017 MODEL HAS THE SAME TRANSMISSION AND PROBLEM AS PREVIOUS YEARS.