NHTSA Complaint #11348474 — 2017 NISSAN ROGUE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11348474
Vehicle	2017 NISSAN ROGUE
Component	STRUCTURE:BODY
Date of Incident	August 1, 2020
Date Filed	August 10, 2020
Mileage	46,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

IN 2017 NISSAN ROGUE THERE IS CORROSION/RUST AT THE CONNECTION BETWEEN THE LIFT GATE SUPPORT STRUT BRACKET AND VEHICLE BODY. THE REAR LIFT GATE STRUT PROVIDES POWER TO ASSIST REAR LIFT GATE MECHANISM AND OPERATES UNDER PRESSURE. IF THE INTERFACE IS INSUFFICIENT OR THE STRUCTURE IS COMPROMISED DUE TO RUST IT MAY CAUSE FAILURE OF THE LIFT MECHANISM. IT COULD RESULT IN INABILITY TO OPEN OR CLOSE THE LIFT GATE BUT MORE IMPORTANTLY RESULT IN BODILY INJURY. I HAVE BEEN IN CONTACT WITH NISSAN TO REPORT THE ISSUE AND GUIDANCE TO REMEDY THE ISSUE. MY CLAIM WAS DENIED AS I WAS INFORMED BY NISSAN THAT THE RUST DESCRIBED ABOVE IS NOT COVERED UNDER WARRANTY AS I AM 2 MONTHS AND 10,000 OUT OF COVERAGE.

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