NHTSA Complaint #11344253 — 2015 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11344253
Vehicle 2015 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage 103,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY TRUCK HAS 103,000 MILES ON IT AND IT HAS STARTED VIOLENTLY SHAKING WHEN I HIT EVEN MINOR BUMPS OR TRANSITIONS/SEAMS IN ROAD, FROM PAVEMENT/BRIDGES/OVERPASSES. IT'S EXTREMELY HARD TO HOLD THE STEERING WHEEL TO CONTROL THE VEHICLE, WHEN THE STEERING WHEEL MOVES RAPIDLY 4-6' BACK AND FORTH WHILE SHAKING. I'M AFRAID OF LOSING CONTROL OR CAUSING AN ACCIDENT. IT WILL NOT STOP SHAKING UNTIL I SLOW DOWN TO 35 MPH, AND THAT IS EXTREMELY DIFFICULT IN 75 MPH TRAFFIC, FROM CENTER LANES, AND VERY OFTEN THERE IS NO SHOULDER TO SLOW DOWN ONTO, WHEN I'M ON A BRIDGE OR TOP OF OVERPASS. IT HAS HAPPENED AT SPEEDS AS LOW AS 55 MPH, CAN BE TRIGGERED BY A POT HOLE, & ANY BUMPS IN THE PAVEMENT.THIS HAPPENS WHILE DRIVING ON THE HIGHWAY OR ANY ROAD OVER 55 MPH. IT HAPPENED THE FIRST TIME 6/21/20 AND HAS HAPPENED NOW EVERY SINGLE TIME WE DRIVE IT. I HAVE CAPTURED THIS HAPPENING ON VIDEOS TWICE NOW. TODAY IS 8/9/20 AND IT HAPPENED 3 TIMES IN 24 MILES TODAY. IF I DIE ON THE SIDE OF THE ROAD, I OBVIOUSLY WOULD NOT BE IN ABLE TO TELL ANYONE THAT THIS WAS ACTIVELY HAPPENING. THEY WOULD SAY I HAD 'FAILURE TO CONTROL VEHICLE'. I HAVE TAKEN TO SHOP AND HAD MULTIPLE SUSPENSION PARTS REPLACED AND IT'S STILL HAPPENING, ZERO IMPROVEMENT. NOW I'M TAKING IT BACK TO A MECHANIC TOMORROW TO SEE WHAT ELSE WE CAN DO. THIS VEHICLE IS NOT PAID FOR YET, IT'S OUT OF WARRANTY, AND I'M EXTREMELY SCARED TO EVEN DRIVE IT. THIS CANNOT BE CAPTURED IN A PICTURE, YOU NEED TO SEE THE 2 VIDEOS I TOOK OF THIS HAPPENING TODAY.

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