NHTSA Complaint #11719089 — 2015 FORD F-350

The contact owns a 2015 Ford F-350. The contact stated that while in reverse(R), the rearview camera displays a blue screen or a blank screen while in reverse. The contact then received notification of NHTSA Campaign Number: 25V572000(Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the recall. The manufacturer was notified of the failure and gave the contact the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 55,000.