NHTSA Complaint #11343881 — 2018 FORD ESCAPE

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE WAS AT A STAND STILL AT A GAS STATION, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER WORK AREA. THE DRIVER PARKED THE VEHICLE AND WHEN EXITING SHE HEARD A LOUD NOISE AND SAW THE REAR DRIVER'S SIDE TIRE HAD A PIECE OF METAL INSERTED. THE DRIVER CALLED AAA AND THEY WERE UNABLE TO CHANGE THE TIRE DUE TO THE LUG NUTS. THE CONTACT STATED AAA HAD TO CALL A THIRD PARTY TO ASSIST WITH CHANGING THE TIRE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MULLINAX FORD OF CENTRAL FLORIDA LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (407) 890-0557, WHERE IT WAS DIAGNOSED WITH NEEDING LUG NUTS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,002.