NHTSA Complaint #11343865 — 2015 CHEVROLET CAMARO

AT RANDOM, THE KEY DOES NOT COME OUT OF THE IGNITION. IT HAPPENS FOR NO SPECIFIC REASON, THE STEERING WHEEL IS STRAIGHT WHEN I SHUT OF THE CAR, IT IS NOT PARKED ON A HILL. THE KEY JUST WON'T COME OUT. I TOOK IT TO A CHEVY DEALER, BUT THEY COULD NOT GET THE KEY TO NOT COME OUT WHEN THEY HAD THE CAR, WHICH WAS AN 1 1/2 HOURS. I WAS CHARGED $130 EVEN THOUGH THEY DIDN'T FIX ANYTHING. THEY WANTED ME TO LEAVE THE VEHICLE WITH THEM FOR A DAY, CHARGE ME $400, TO SEE IF THEY COULD FIX IT. MY FIX WAS TO WATCH A U TUBE VIDEO OF A MAN TAKING APART THE STEERING COLUMN AND UNHOOKING A PLUG, THEREFOR YOU THEN WOULD BE ABLE TO PULL OUT YOUR KEY. I DID THAT, MY KEY NO LONGER DOES NOT COME OUT. BUT UNSURE IF THAT IS THE BEST THING TO DO, OR IF IT IS EFFECTING SOME OTHER PART OF MY CAR BADLY. APPRECIATE SOME HELP.