NHTSA Complaint #11343771 — 2018 CHEVROLET VOLT
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11343771 |
| Vehicle | 2018 CHEVROLET VOLT |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 26,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
OVER THE LAST MONTH (STARTING AROUND JULY 6 BUT CONTINUING TODAY), WHEN I SHIFT MY CAR TO PARK AND ATTEMPT TO TURN IT OFF, MY VOLT DISPLAYS THE MESSAGE "SHIFT TO PARK" AND WILL NOT FULLY TURN OFF. THIS RESULTS IN ME NOT BEING ABLE TO LOCK MY CAR AND THE LIGHTS STAY ON. THE MESSAGE APPEARS RANDOMLY ABOUT 50-75% OF MY ATTEMPTS TO TURN OFF THE CAR. THE CAR IS ALWAYS STATIONARY OF COURSE AND IN PARK. TO FIX IT, I WILL DEPRESS THE SHIFTER BUTTON A FEW TIMES...OR HIT THE IGNITION BUTTON AGAIN, SHIFT TO DRIVE, AND BACK TO PARK. I MAY HAVE TO DO THESE SEVERAL TIMES TO EVENTUALLY GET IT TO STOP DISPLAYING THAT MESSAGE AND FULLY TURN OFF. I'VE HEARD THAT OVER TIME, THOSE FIXES WON'T WORK AND THE CAR JUST WILL NOT SHUT DOWN PROPERLY. ONLINE, I SEE THAT MANY PEOPLE HAVE THIS ISSUE WITH GEN 2 VOLTS. EVEN WHEN THEY GET THE SHIFTER ASSEMBLY REPLACED BY CHEVY, AFTER SOME TIME, THE ISSUE COMES BACK AGAIN. COULD THIS SHIFTER ASSEMBLY BE RECALLED SINCE IT IS SUCH A KNOWN ISSUE AND CONTINUES TO CAUSE PROBLEMS? THANK YOU!
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