NHTSA Complaint #11343711 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11343711
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	August 4, 2020
Date Filed	August 6, 2020
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE I WAS LEAVING WORK, IN MY PARKING LOT, I GOT AN ALERT TONE AND ON THE DISPLAY IT SAID "STEERING ASSIST FAULT", I HAD NEVER GOT THAT BEFORE, MY CAR HAS ABOUT 64K MILES, I PROCEEDED TO DRIVE BACKWARDS AND TURNING MY WHEEL AND THE STEERING WAS VERY HEAVY AND WOULD BARELY MOVE, I DROVE THE CAR FORWARD BACK INTO THE PARKING SPOT, TURNED OFF THE ENGINE WAITED A MINUTE AND THE PROBLEM. I WENT ONLINE AND I FOUND OTHER PEOPLE HAVING THE SAME PROBLEM, BUT THEIR PROBLEM HAPPENED ON THE ROAD IN TRAFFIC, I HAVEN'T BEEN TO THE DEALER YET, BUT I'M SURE I WILL. A RECALL NEEDS TO CREATED ASAP BEFORE SOMEONE GETS HURT.

Related Complaints for the 2013 FORD ESCAPE

Other STEERING Complaints

#11676928 — July 29, 2025 — Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would

#11627619 — November 26, 2024 — Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on th...

#11624564 — November 11, 2024 — This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous ...

#11624016 — November 7, 2024 — On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn...

#11623358 — November 3, 2024 — The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to st...

Recent Complaints for the 2013 FORD ESCAPE

#11719080 — ENGINE — February 19, 2026 — This was a recall earlier, twice, and it was supposedly fixed but the fuel vacuum line to the gas tank is leaking and...

#11719080 — FUEL/PROPULSION SYSTEM — February 19, 2026 — This was a recall earlier, twice, and it was supposedly fixed but the fuel vacuum line to the gas tank is leaking and...

#11718886 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger sea...

#11718886 — ENGINE — February 18, 2026 — The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger sea...

#11714377 — ELECTRICAL SYSTEM — January 30, 2026 — Im having the same issues as the current recall and have been having nonstop issues with my 2013 ford escape that dea...