NHTSA Complaint #11343442 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11343442
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	March 4, 2020
Date Filed	August 5, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WAS DRIVING CAR AND IT LOST POWER WHILE ON HIGHWAY. CAUSING CARS TO SWERVE TO AVOID HITTING ME. AFTER GOING TO SHOP FOUND OUT IT WAS THE CATALYTIC CONVERTER. CAR WAS ALSO BURNING OIL AND MISFIRING. HAD THE 3 AND 4 COIL RELPACED ,SPARK PLUGS , BUT STILL NOT ABLE TO FIGURE OUT WHAT US CAUSING OIL TO BURN. CAR HAD REGULAR OIL CHANGES. KIA BASICALLY SAID THAT AFTER I FIX THE COILS CAR WOULD BE FINE . WELL IT'S NOT STILL DOING THE SAME THING. I WAS INFORMED THAT IT JUST NEEDS A NEW ENGINE. KIA HAS REFUSED TO HONOR WARRANTY.

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