NHTSA Complaint #11343433 — 2019 VOLKSWAGEN JETTA
ENGINE issue reported to NHTSA
Crash 1 Injury
Complaint Details
| ODI Number | 11343433 |
| Vehicle | 2019 VOLKSWAGEN JETTA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,960 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. IF THEY WERE NOT THERE I WOULD HAVE CONTINUED INTO ONCOMING TRAFFIC. I WAS TRAVELING AT 45 MPH WHEN THE IMPACT OCCURRED. THE VEHICLE SAFETY SYSTEMS DID NOT DEPLOY BECAUSE THE CARS ENGINE WAS NOT RUNNING AT THE TIME OF IMPACT.
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