NHTSA Complaint #11689580 — 2019 VOLKSWAGEN JETTA

MY Jetta is only 6 years old and has only 27,350 mileage when this issue happened. Low oil light came and took it to a Local Shop where they put it on a lift and saw oil all over the bottom of the car. The technician told me this car is not safe and you need to have it towed to VW and see what is happening. I had it towed to VW where I purchased the car. The technician removed the upper timing cover and found camshaft sprocket bolts backed out 1 and another one ready to come out, causing oil to leak out all over. When I asked the service manager what caused this, he had no answer. I also asked him have you ever seen this in any of the Jetta. He said he never seen this. I told the service manager that what happened to my car was a safety issue, due to a defect and workmanship from the manufacture or whoever assembled this camshaft. Their is research on it regarding the camshaft . This particular part has to be assembled correctly while assembling these bolts into the camshaft. If did not bring in my car to find out why I was leaking oil and my oil light was working. I could of had a serious problem harming myself and any passengers in my car, due to losing control of my car. My cost for the repair was $2,407.99 and no one would give me any compensation on my repair.