NHTSA Complaint #11343405 — 2013 FORD TRANSIT CONNECT POWER TRAIN

Complaint Details

ODI Number	11343405
Vehicle	2013 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	July 23, 2020
Date Filed	August 5, 2020
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO DUVAL FORD (1616 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE THE GEAR SHIFTER WAS REPLACED. THE CONTACT STATED THAT THE GEAR SHIFTER CAP CAME DETACHED ALLOWING HER TO PUT HER FINGER INSIDE THE SHIFTER AND SHIFT THE VEHICLE OUT OF PARK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 43,000. *BF THE CONSUMER STATED THAT IN 2018, THEY WERE STOPPED AT A TRAFFIC LIGHT WHEN ANOTHER VEHICLE HAD COLLIDED WITH THE BUMPER OF THE CONSUMER'S VEHICLE. *AS

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