NHTSA Complaint #11082033 — 2013 FORD TRANSIT CONNECT POWER TRAIN

Complaint Details

ODI Number	11082033
Vehicle	2013 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	December 15, 2017
Date Filed	March 29, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY. THE CONTACT MENTIONED THE VEHICLE STALLED WITHOUT WARNING BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT

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