NHTSA Complaint #11343086 — 2017 GMC ACADIA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11343086
Vehicle	2017 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2020
Date Filed	August 3, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHEN THE VEHICLE IS PUT IN PARK AND ATTEMPTED TO SHUTOFF, IS MESSAGE APPEARS ON DASH THAT SAYS "SHIFT TO PARK". THIS PROBLEM WAS REPORTED TO THE DEALER THE 1ST TIME IT HAPPENED ON JUNE 11., 2018. THE DEALERSHIP REPLACED THE SHIFTER. ON JULY 31, 2020 AGAIN THE SHIFT TO PARK MESSAGE APPEARED. THE DEALERSHIP AGAIN REPLACED THE SHIFTER, (THAT SHORTED OUT) AND THIS TIME INSTALLED A WIRING HARNESS THAT HAD A RESISTER INSTALLED IN THE HARNESS TO PREVENT DAMAGED TO THE SHIFTER ASSEMBLY FROM THE OVER CURRENT THAT GOES TO THE SHIFTER. THE SERVICE ADVISOR SAID THEY HAVE HAD NUMEROUS VEHICLES WITH THIS PROBLEM AND THE COM[ANY SHOULD DO A RECALL. HOW LONG BEFORE IT DOES IT AGAIN AND A ANOTHER $631.36 REPAIR BILL.

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