NHTSA Complaint #11343024 — 2017 GMC ACADIA

MY 2017 GMC ACADIA WITH 40,000 MILES ON IT HAS BEEN SAYING 'SHIFT TO PARK' WHEN I TRY TO TURN IT OFF. THE ONLY WAY TO GET IT TO TURN OFF AND BE SAFELY IN PARK IS TO CONTINUOUSLY TURN IT BACK ON SHIFT TO REVERSE OR DRIVE MOVE THE CAR A FEW FEET AND TRY AGAIN. IT CONTINUES TO TAKE MULTIPLE TIMES AND THE ONLY THING TO 'FIX IT' GMC CLAIMS IS TO REPLACE A LEVER AND THAT TAKES 5-6 HOURS AT 135$ AN HOUR AND 2 150$ PARTS. IT IS NOT COVERED UNDER WARRANTY AND IS A HUGE SAFETY ISSUE AS YOU EITHER CANNOT GET THE VEHICLE INTO PARK AND HAVE IT SAFELY STUCK OR IT WILL CONTINUE TO STAY ON AND POSSIBLE ROLL AWAY. THERE ARE HUNDREDS OF THOUSANDS OF FORUMS AND POSTS ABOUT THIS ISSUE AND EVEN THE PEOPLE WHO GOT IT 'FIXED' STILL HAVE ISSUES. IT IS A SAFETY ISSUE AND GMC NEEDS TO FIGURE OUT WHAT IS CAUSING IT HOW TO FIX IT AND DO AN EMERGENCY RECALL IF THEY CANNOT FIGURE IT OUT THEN THEY NEED TO FULLY RECALL THE 17-18 ACADIAS AND PROVIDE REPLACEMENT VEHICLES AS THIS IS A MAJOR SAFETY RISK. I CANNOT BE STUCK AT A PLACE DURING A GLOBAL PANDEMIC BECAUSE MY CAR IS STUCK DUE TO AN ISSUE THAT GMC CANNOT FIX.