NHTSA Complaint #11342851 — 2013 HONDA CROSSTOUR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11342851
Vehicle 2013 HONDA CROSSTOUR
Component STEERING
Date of Incident
Date Filed
Mileage 74,994 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

WHILE DRIVING STRAIGHT AT ABOUT 25MPH ON HARTFORD (CT) CITY STREET AFTER SEVERAL MILES OUT OF I-91, MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE STREET TO GO STRAIGHT INTO CURBSIDE AND WAITED FOR AAA TOW TRUCK TO PICK UP THE VEHICLE AND DELIVER IT TO MY HOME FOR REPAIRING AND I WAS REQUIRED TO FIND OUT A WAY TO TRANSPORT MY FAMILY SEPARATELY TO HOME DUE TO LOCAL COVID-19 RULE. I NEED TO MAKE AN APPOINTMENT WITH A DEALERSHIP FOR SERVICE BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE AND DRIVING AT LOW SPEED. THIS HAPPENED WITHOUT WARNING. I RESTARTED MY CAR SEVERAL TIMES, THE EPS LIGHT COULD NOT GONE.

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