NHTSA Complaint #11452161 — 2013 HONDA CROSSTOUR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11452161
Vehicle 2013 HONDA CROSSTOUR
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

In August 2021, the Crosstour was traveling at approximately 60mph over a bridge, the steering wheel locked and became nearly impossible to turn. Control of vehicle was lost. Vehicle was brought to a Honda service center and evaluated. A code was generated, and the vehicle was under warranty, and the problem was supposedly fixed. February 2022, Crosstour was traveling at approximately 30mph when the steering began to feel unsteady and tight. The steering wheel locked again. Control of vehicle was lost. Vehicle was brought to the same Honda service center. The workers said no code was generated this time.

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