NHTSA Complaint #11342765 — 2012 CHEVROLET EQUINOX

MY 2012 EQUINOX STOPPED RUNNING, IT WAS MAKING NOISE AS I DROVE IT AND ONCE I STOPPED AND CUT IT OFF IT NEVER STARTED AGAIN. ON JUNE 24,2020, IT WAS RUNNING ROUGH AND I NOTICED THE CHECK ENGINE LIGHT ON. I CHECKED THE OIL AND THERE WAS NONE IN THE ENGINE, THERE WERE NO LEAKES OBSERVED, I COULD NOT FIGURE OUT HOW ALL OF THE OIL DISAPPEARED, THERE WAS NO OIL IN THE DRIVE WAY AT ALL. I WENT TO THE STORE GOT SOME, PUT A COUPLE OF QUARTS IN, THE NEXT DAY I CALLED THE DEALERSHIP FOR AN APPOINTMENT. ONCE THERE, I ASKED ABOUT THE NOISE AND THEY SAID EVERYTHING WAS OKAY, THEY CHANGED THE OIL, SAID NOTHING OF THE ENGINE LIGHT AND SENT ME ON MY WAY. THE LIGHT WENT OFF THE NEXT DAY., JULY 27, 2020 I TOOK IT TO MY AUTO MECHANIC AND HE SUGGESTED I CALL GM BECAUSE THE CAR HAS BEEN KNOWN TO HAVE ISSUES LIKE THAT AND I SHOULD BE ABLE TO GET ASSISTANCE WITH THE REPAIR, IT ONLY HAS 74,000 MILES AND I HAD ONLY HAD IT 1Y AND 3 M. GM SUGGESTED THAT I ALLOW THEM TO TOW IT TO THE DEALERSHIP, SO THEY SENT A TOW TRUCK AND DELIVERED IT TO SERPENTINI CHEVROLET THE SAME DAY. I WAS TOLD BY CUSTOMER SERVICE THAT THEY HAVE HAD ISSUES WITH CHEVY EQUINOX ENGINES BURNING OIL AND DAMAGING ENGINES. I ALSO SAW ON LINE A CLASS ACTION SUIT THAT WAS ONE BY THE CONSUMERS FOR ENGINE ISSUES IN REGARDS TO CHEVY EQUINOX MODEL 2010-2013 VEHICLES. AT THIS POINT THE ENGINE IS DAMAGED AND I DO NOT HAVE THE TRUCK IN MY POSSESSION. THESE VEHICLES ARE FAULTY, UNRELIABLE AND UNSAFE THERE NEEDS TO BE A RECALL