NHTSA Complaint #11342670 — 2018 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11342670
Vehicle	2018 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	July 20, 2020
Date Filed	August 1, 2020
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THIS TRUCK WAS PURCHASED NEW, FROM TEST DRIVE THRU 2 YEARS OF DRIVING 40,000 MILES I HAVE ALWAYS TURNED OFF START STOP AT EACH START UP. WHEN I FORGET TO TURN OFF IT HAS PREFORMED AS DESIGNED UNTIL LAST WEEK. NOW WHEN START/STOP IS ON AND I COME TO STOP AT RED LIGHT THAT CHANGES GREEN AS SOON AS I STOP THE VEHICLE REQUIRES ME TO GO TO PARK AND RESTART ENGINE. THE SYSTEM WORKS FINE IF RED LIGHT IS OVER 5/10 SECONDS. THIS HAPPENED ON US27 4 LANE AT STOP LIGHT SOMERSET, KY 7/20/2020. THE TRUCK HAS JUST RUN OUT OF WARRANTY 4,000 MILES FORD SERVICE REFUSED TO DELETE THE START STOP FEATURE. THIS IS A UNSAFE FEATURE THAT NOW HAS BECOME A ACCIDENT WAITING TO HAPPEN. THE REFUSAL TO DELETE AFFIRMS MY SUSPICION THIS IS A BUILT IN MONEY MAKER FOR OUT OF WARRANTY FORD JUNK.

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