NHTSA Complaint #11342598 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND WITHOUT THE KEYS IN THE IGNITION, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT STATED HE WAS ALSO ABLE TO SHIFT GEARS WITHOUT DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP DODGE RAM LOCATED AT 2525 FRANKLIN RD SW #1007, ROANOKE, VA 24014, (540) 345-9881, AND WAS INFORMED THAT THE VEHICLE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT STATED THE DEALER WAS UNABLE TO PERFORM THE SOFTWARE UPDATE. THE CONTACT STATED THE VEHICLE WAS DRIVABLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,675.*DT*JB*DT*DT CONSUMER STATED SOFTWARE WAS REPAIRED BUT NOT REPLACED.*JB*DT*DT*JB*DT*JB*JB*DT*TR