NHTSA Complaint #11342592 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11342592
Vehicle 2016 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I HAVE A 2016 TOURING MODEL. I PURCHASED IT USED FROM GLADSTONE HONDA (NOW SWICKARD) IN 2017. IN 2018 MY BATTERY SUDDENLY DIED DURING ERRANDS. I HAD THE CAR JUMPED AND REPLACED THE BATTERY FROM A LOCAL AUTO SUPPLY STORE. LAST YEAR, WE STARTED HEARING AN OCCASIONAL WEIRD CLICKING DURING IDLE-STOP. NOW, THIS YEAR, WHEN IN IDLE-STOP AT A STOP SIGN OR STOP LIGHT, OFTEN THE CAR SHUTS OFF, SLIPS INTO PARK MODE, FLASHES ERROR MESSAGES AND WILL NOT IMMEDIATELY START AGAIN WHEN PUSHING THE IGNITION BUTTON. SOMETIMES, I HAVE BEEN ON A HILL AND THE CAR ROLLS BACKWARDS. THERE IS NO WAY TO PERMANENTLY DISABLE THIS FEATURE, SO UNLESS YOU REMEMBER TO DISABLE IT EVERY TIME YOU START THE CAR, THE SAFETY MALFUNCTION REPEATS ITSELF. IT'S TERRIFYING AND DANGEROUS.

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