NHTSA Complaint #11342051 — 2014 FORD FLEX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11342051
Vehicle	2014 FORD FLEX
Component	SUSPENSION
Date of Incident	July 29, 2020
Date Filed	July 29, 2020
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

NHTSA HAS ISSUED RECALL 20V072 COVERING MY VEHICLE. AS A RESULT OF THE DEFECTIVE TOE LINK THE LEFT REAR TIRE ON MY CARE IS WEARING UNEVENLY AND CUPPING. MY INDEPENDENT MECHANIC SAYS THEY COULD REPLACE THE TOE LINK AND DO THE REQUIRED ALIGNMENT IN ONE DAY AT A COST OF ~$300. FORD HAS HAD THIS RECALL NOTICE SINCE FEBRUARY AND IT STILL SAYS "REMEDY NOT AVAILABLE". HOW HAS NOTHING HAPPENED IN 6 MONTHS WHEN WALT'S AUTOMOTIVE CAN FIX THE PROBLEM TODAY? PLEASE COMPEL FORD TO FIX MY CAR OR AGREE TO PAY TO HAVE THE CAR FIXED INDEPENDENTLY.

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