NHTSA Complaint #11341694 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11341694
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	June 27, 2020
Date Filed	July 27, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND THE CONTACT DROVE TO HER DESTINATION. THE CONTACT STATED THAT THE FAILURE RECURRED A WEEK LATER AND THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. TROPHY KIA DOWNTOWN LOS ANGELES LOCATED AT 1945 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 342-0802, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 105,000.

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