NHTSA Complaint #11341671 — 2013 HYUNDAI VELOSTER

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT WAS DRIVING ON A HIGHWAY WHEN THE VEHICLE LOST POWER SUDDENLY WITHOUT NO WARNING. THE CONTACT WAS FINALLY ABLE TO MOVE OVER TO THE SHOULDER. THE CHECK ENGINE LIGHT THEN CAME ON AND THERE WAS A BURNING SMELL. THE CONTACT CHECKED THE FLUID LEVELS AND TRIED TO RESTART THE VEHICLE AND IT RATTLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO FINALLY DISCOVERED THERE WAS A SMALL FIRE IN THE ENGINE. THE FIRE WAS DISCOVERED WITH THE HOLE BURNT INTO THE PISTON WITH A SPECIAL CAMERA. THE MANUFACTURER STATED THAT THERE WAS NO RECALLS AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THEY SAID THEY MAY HELP WITH THE REPAIRS AFTER A DIAGNOSIS. THE CONTACT FILED A COMPLAINT AND RECEIVED A FILE NUMBER WITH THE MANUFACTURER. THE VEHICLE WAS CURRENTLY STILL SITTING UNREPAIRED AT THE CONTACT'S HOUSE. THE FAILURE MILEAGE WAS 108,000. Dealer stated fire most likely occurred because fire that burned a hole in the 3rd cylinder piston. Consumer stated vehicle was given back to bank repo.