NHTSA Complaint #11341372 — 2018 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11341372
Vehicle	2018 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	June 26, 2020
Date Filed	July 24, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AWD SYSTEM KEEPS FAILING, REAR AXLE NOT GETTING ANY POWER FROM THE TRANSFER CASE. FRONT WHEELS SPIN ON GRAVEL OR WET PAVEMENT WHILE BACK WHEELS DON'T MOVE. THEN THE AWD SYSTEM SERVICE LIGHT KICKS ON. HAS BEEN TO THE DEALER 4 TIMES & THEY STILL HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THIS CREATES A DANGEROUS CONDITION ON WET OR SNOWY ROADWAYS.

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