NHTSA Complaint #11633702 — 2018 DODGE JOURNEY

The contact owns a 2018 Dodge Journey. The contact stated that the engine was slow to turn over and start. There was an abnormal chugging sound at start up. The contact stated while driving, the vehicle shut off unintendedly and failed to restart. The contact stated that the half-circle symbol to depress the brake pedal was displayed. The engine and traction control warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was determined the failure was due to the electrical system. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the failure was due to the oil. The vehicle was repaired, but the failure recurred. The contact stated that while her husband was driving at undisclosed speeds over a bridge, the steering wheel and the brakes became inoperable, and the vehicle shut down. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the electrical system, transmission, timing chain, camshaft, and engine needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 120,000.