NHTSA Complaint #11340641 — 2015 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11340641
Vehicle	2015 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	July 18, 2020
Date Filed	July 21, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I GOT IN MY CAR AND HEARD A STRANGE NOISE OUTSIDE. LOOKED AND FOUND THAT THE SMALLER PIECE OF THE DOOR HANDLE HAD FALLEN OFF. I PICKED IT UP AND GOT BACK IN THE CAR, WOULD FIX IT WHEN I GOT HOME, BUT THE DOOR WOULD NOT CLOSE/LATCH. I WAS ABLE TO GET THE PLASTIC PIECE BACK ON THE HANDLE AND WAS THEN ABLE TO SHUT THE DOOR AND DRIVE HOME. LUCKILY, THIS HAPPENED IN A PARKING LOT AND NOT WHILE DRIVING DOWN THE INTERSTATE, AS I BELIEVE THE DOOR WOULD HAVE FLOWN OPEN.

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