NHTSA Complaint #11340279 — 2018 JEEP CHEROKEE

IN MARCH, DRIVING DOWN RED ROAD - CAR SUDDENLY STALLED AND THEN SHUT DOWN COMPLETELY. AS IT WAS SHUTTING DOWN, I WAS ABLE TO MOVE IT TO THE RIGHT LANE AS TO AVOID THE TRAFFIC. CALLED TOW TRUCK AND WHEN THEY CAME, WENT TO JUMP THE CAR AND THERE WAS NO NEED - CAR STARTED. WENT STRAIGHT TO THE DEALER AND THEY SAID IT'S AN ISSUE WITH THIS CAR THAT I CAN'T WAIT UNTIL THE OIL IS LOW. PANDEMIC CAME SO DIDN'T DRIVE MUCH - LAST THURSDAY, 7/18, I GOT IN THE CAR AND IT DIDN'T START AGAIN - I WAITED A WHILE AND IT HESITATED STARTING. FINALLY STARTED AND WENT TO DO GROCERIES. LEAVING THE STORE, THE SAME THING HAPPENED, THE CAR DID NOT START AT ALL, CONTINUED TO TRY AND IT FINALLY STARTED. TOOK CAR TO THE DEALER 7/17/20 - STILL 1,000 MILES TO GO BEFORE NEXT OIL CHANGE AND AGAIN, THEY SAID I HAVE TO DO THE OIL CHANGE NOW EVERY 2500 MILES. THE CAR HAS SYNTHETIC OIL - I SHOULD NOT HAVE TO CHANGE EVERY 2500 MILES AS THE OIL IS ALSO MORE EXPENSIVE. TODAY 7/18, CAR DID NOT START AGAIN, SHUT DOWN COMPLETELY. AFTER SEVERAL ATTEMPTS IT STARTED AND NOW THE CHECK ENGINE LIGHT IS ON. READ ONLINE CAR HAS ISSUES WITH THE ENGINE SHUTTING DOWN AND STALLING AND THERE IS A CLASS ACTION SUIT. I AM AFRAID TO DRIVE IT AS IT MAY STOP IN THE MIDDLE OF THE ROAD AND IT'S A SAFETY CONCERN. HEADING TO THE DEALER AGAIN TOMORROW MORNING BECAUSE NOW THE CHECK ENGINE LIGHT IS ON AND CONTINUE TO HAVE THE ISSUE OF THE CAR NOT STARTING, SHUTTING DOWN AND STALLING.