NHTSA Complaint #11339660 — 2013 BMW X3

WHILE BMW X3 WAS UNDER WARRANTY, WE HAD DRIVETRAIN FAILURE COME ON AND REPEATEDLY TOOK TO BMW SLUGGISH BUT BARELY DRIVEABLE . THE DEALER SERVICE NEVER MADE SUBSTANTIAL REPAIRS UNDER WARRANTY. FINALLY MY WIFE HAD A SHUTDOWN IN THE MIDDLE OF I-90 AND WE INSISTED THEY TAKE A CLOSER LOOK FOR WHICH THEY CHARGED US $3000 JUST OUT OF WARRANTY TO GET IT BACK, CLAIMING THERE WAS A CAM DEFICIENCY. 6 MONTHS LATER, THE X3 HAD A CATASTROPHIC SHUTDOWN AGAIN IN MIDDLE OF I-90 HIGHWAY OUTSIDE ROCKFORD IL. GOING 65 MPH AND NEARLY CREATED AN ACCIDENT. VEHICLE WAS PUSHED TO ROADSIDE AND TOWED TO BMW DEALER . BMW DECLARE IT UNREPAIRABLE AND OUT OF 75,0000 MILE EXTENSION FOR BREAKAGE OF TIMING BELT CHAIN . SERVICE MANAGER ADMITTED TIMING BELT ISSUE WAS EVIDENT DURING THE 75,0000 PERIOD, HOWEVER THE DEALER SERVICE INDICATED THEY ARE NOT ABLE TO WARN CONSUMERS. BMW NOAM CHARGES US $6900 TO REPLACE THE ENGINE. BMWS HANDLING OF A DANGEROUS PROBLEM IS FRAUDULENT AT BEST. THEY HIDE BEHIND PERIPHERAL PROBLEMS TO ADDRESS THE BIG PROBLEM THAT CAUSES CATASTROPHIC ENGINE FAILURE SO AS MANY 2013 X3 MODELS MAY AGE PAST THE 75,0000 TIMING BELT CHAIN LIMIT AND THEY WON'T BE RESPONSIBLE FOR 100% OF THE ENGINE REPLACEMENT. THEY ARE CREATING A GREAT RISK TO PUBLIC SAFETY.