NHTSA Complaint #11339563 — 2017 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11339563
Vehicle	2017 CHEVROLET MALIBU
Component	STEERING
Date of Incident	July 14, 2020
Date Filed	July 15, 2020
Mileage	100,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE HER GRANDDAUGHTER WAS DRIVING AT 70 MPH, THE STEERING WHEEL LOCKED UP AND FAILED TO TURN. THE VEHICLE CRASHED INTO THE GUARD RAIL AND SPUN AROUND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WAS NO REPORTED INJURIES OR POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE LOCAL DEALER AUTO CENTER CARS (727 N. ROYAL AVE. FRONT ROYAL, VA 22630 (540) 622-2667) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

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