NHTSA Complaint #11339331 — 2016 ACURA MDX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11339331
Vehicle	2016 ACURA MDX
Component	POWER TRAIN
Date of Incident	December 25, 2018
Date Filed	July 14, 2020
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUSLY UPDATED AT ROSENTHAL ACURA (623 FREDERICK AVENUE, GAITHERSBURG, MD 20879, (877)300-4226) HOWEVER, FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 15-034 NAD 19-003 AS POSSIBLE FIXES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. *LN *TR

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