NHTSA Complaint #11694273 — 2016 ACURA MDX

The Acura MDX, which had always been serviced at an Acura dealership, had 121,007 miles on it when the transmission completely failed without prior warning. I was driving with the d cruise control on at around 70 mph when I took the car off cruise by touching the brake to take the exit ramp onto I-10. I suddenly lost power, the engine still runnning, the car was on the exit ramp, which was uphill and exiting from I75 South. I had to coast to a stop and stopped between in a trouble area between the exit ramp and the fast lane on I10 east, which the wrecker driver said left the car exposed in a “kill zone.” After stopping, the car would start but all four wheels were locked and the wrecker drivers could not roll the car into a safer location to retrieve the car. They nevertheless pulled the car onto the wrecker while in what they described as a “kill zone,” and I also thought the spot I had to stop was extremely dangerous. The dealership, Key Acura in Gainesville, Florida, advised the transmission needed to be replaced at a cost of $7,200. After that I sold the car to an online site at a price that was basically for junk.