NHTSA Complaint #11339016 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	11339016
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	June 22, 2020
Date Filed	July 13, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I REPORTED MY KIA WITH AN ENGINE FAILURE PROBLEM A FEW WEEKS AGO. GOT A CALL FROM KIA TODAY AND THEY REFUSE TO COVER BECAUSE EVEN THOUGH THE RECALL BY NHTSA IS FOR 2 AND 2.4 L OPTIMA , KIA IS CLAIMING IT IS FOR A SPECIFIC TYPE OF ENGINE. I SHOULD PAY 6200 AND SUBMIT FOR POSSIBLE REIMBURSEMENT. MINE IS AN MPI AND IT IS EXCLUDED. HOW CAN YOU EXCLUDE MY ENGINE? WHY WOULD MY ENGINE FAIL FOR NO VIABLE REASON AND THE DEALERSHIP CLAIMS TO HAVE NEVER SEEN THAT HAPPEN? MY CAR HAS ALWAYS BEEN SERVICED AT THE DEALERSHIP. I AM ASKING FOR A THOROUGH INVESTIGATION AND NOT A PHONE INVESTIGATION. . MY CAR IS A 2.4L I4 MPI HYBRID ELECTRIC DOHC. AN ENGINE FAILS FOR A REASON. KIA HAS HAD DEBRIS ISSUES WITH ENGINES AND IF MINE IS THE FIRST THEN SO BE IT. PLEASE HAVE SOMEONE LOOK AT THE CAR TO ASCERTAIN THIS WAS NOT A LEMON ENGINE FROM THE GET GO. THIS BRUSH OFF BY KIA IS UNACCEPTABLE. *JS

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