NHTSA Complaint #11338997 — 2018 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11338997
Vehicle	2018 KIA SORENTO
Component	ENGINE
Date of Incident	February 3, 2020
Date Filed	July 13, 2020
Mileage	37,948 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

SINCE 2/2020 I HAVE BEEN BACK AND FORTH TO THE DEALERSHIP MULTIPLE TIMES FOR MY CHECK ENGINE LIGHT. THE DEALERSHIP HAS REPLACED MULTIPLE DIFFERENT PARTS BUT THE LIGHT CONTINUES TO COME BACK ON. THE DEALERSHIP HAS BEEN IN CONTACT WITH KIA CORPORATE MECHANICS AND THEY DO NOT SEEM TO KNOW WHAT THE PROBLEM IS AS WELL. I AM VERY FRUSTRATED BECAUSE I HAVE ALSO REACHED OUT TO KIA CORPORATE OFFICE AND THEY HAVE BEEN OF NO ASSISTANCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND HAS VOICED THIS CONCERN MULTIPLE TIMES.

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