NHTSA Complaint #11338682 — 2018 NISSAN ROGUE

THIS IS A NEW INCIDENT FOR SAME VEHICLE REPORTED IN NHTSA INCIDENT #11308847. THE VEHICLE WAS ATTEMPTED TO BE PICKED UP FOR THE FIRST TIME SINCE FEBRUARY 10, 2020 WHEN IT WAS INVOLVED IN A WRECK ON THAT DATE. VEHICLE HAD BEEN WITH NISSAN REPRESENTATIVES CONTINUOUSLY SINCE THAT DATE. THE VEHICLE HAD SAT UNATTENDED FOR SEVERAL MONTHS DUE TO ISSUES REPORTED IN NHTSA INCIDENT #11308847. NISSAN PROVIDED WRITTEN RESPONSE THE VEHICLE'S BODY DAMAGE WAS REPAIRED BUT THEY WERE UNABLE TO REPRODUCE ANY COMPUTER ISSUES. CONSUMER WAS INSTRUCTED TO PICK-UP VEHICLE BY TODAY. THE VEHICLE WAS STARTED WHILE AT THE NISSAN FACILITY AND LEFT RUNNING FOR A LITTLE WHILE AS THE BATTERY HAD COMPLETELY DISCHARGED. DURING THE FINAL CHECK BEFORE I LEFT THE NISSAN FACILITY, THE VEHICLE'S IGNITION WAS ENGAGED AND THE VEHICLE WAS FULLY RUNNING. HOWEVER, NUMEROUS LIGHTS ON THE DASHBOARD WERE ILLUMINATED THAT SHOULD NOT BE ILLUMINATED WHILE THE VEHICLE WAS PARKED AND TURNED ON. THESE LIGHTS INCLUDED POWER STEERING, ABS, BRAKE, CHECK ENGINE, OIL PRESSURE, AND A FEW OTHER LIGHTS. ADDITIONALLY, THE AIR CONDITIONING SYSTEM WAS COMPLETELY UNRESPONSIVE IN TERMS OF BLOWING AIR OR RUNNING ANY FANS. THE VEHICLE COULD NOT BE RELEASED BY THE NISSAN FACILITY'S SERVICE MANAGER AND THE VEHICLE WILL BE KEPT FOR FURTHER INVESTIGATION INTO CONTINUING ONBOARD COMPUTER SYSTEMS NOT FUNCTIONING CORRECTLY.*DT*JB*DT THE CONSUMER STATED THE BATTERY HAD LOW VOLTAGE CAUSING THE FAILURES.