NHTSA Complaint #11338490 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11338490
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 6, 2020
Date Filed	July 9, 2020
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I BOUGHT THIS VEHICLE LATE JANUARY OF 2020, I WAS AWARE OF TRANSMISSION PROBLEMS WITH THIS MODEL BUT WAS ASSURED THAT THOSE PROBLEMS WERE TAKEN CARE OF. BOUGHT THE VEHICLE AND AFTER MY FIRST TRIP LONGER THAN 1 HOUR I GOT AN ENGINE LIGHT AND LATER A TRANSMISSION OVERHEATING LIGHT. WHEN DRIVING THE CAR AT 55 MILES PER HOUR THE CAR WILL ACT LIKE I WAS FLOORING THE GAS PEDAL AND WILL NOT DO ANYTHING WHEN I TRIED TO INCREASE THE SPEED. THE FORD DEALERSHIP SAID IT WOULD COVER THE ISSUES AT FIRST BUT NOW THEY ARE SAYING IS NOT PART OF THEIR WARRANTY. THE CLUTCH NEEDS TO BE REPLACED AND THE CAR IS STUCK IN THIRD GEAR. IT WILL ONLY START ON THE SECOND TRY. THE CAR HAS 53K MILES AND BOUGHT AT 50K MILES AT 9K DOLLARS.

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