NHTSA Complaint #11338414 — 2014 CHEVROLET CRUZE STEERING

Complaint Details

ODI Number	11338414
Vehicle	2014 CHEVROLET CRUZE
Component	STEERING
Date of Incident	April 1, 2020
Date Filed	July 9, 2020
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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