NHTSA Complaint #11338209 — 2012 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT AT START-UP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE O2 SENSOR. THE CONTACT STATED THAT BEFORE AGREEING TO THE REPAIR, HE REQUESTED THAT THE MECHANIC INSPECT THE CAMSHAFT SENSOR FOR A POSSIBLE LINK TO THE FAILURE. THE CONTACT WAS INFORMED THAT FAILURE HAD IN FACT STARTED WITH THE DEFECTIVE CAMSHAFT SENSOR AND SPREAD TO THE O2 SENSORS AND WIRING HARNESS. THE CONTACT WAS THEN GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER HAD BEEN NOTIFIED OF FAILURE AND OFFERED FINANCIAL ASSISTANCE FOR THE REPAIR BUT OFFERED NO ADDITIONAL ASSISTANCE. THE REPAIR WAS STILL PENDING. THE FAILURE MILEAGE WAS 87,000.