2012 MERCEDES-BENZ E350 — Problems, Recalls & Safety Data
N/A
Safety Rating
252
Owner Complaints
7
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2012 MERCEDES-BENZ E350
The 2012 MERCEDES-BENZ E350 has received a total of 252 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 7 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Air Bags (83 complaints), Fuelpropulsion System (26 complaints), and Engine (20 complaints).
Recalls for the 2012 MERCEDES-BENZ E350
NHTSA has recorded 10 recalls for the 2012 MERCEDES-BENZ E350, potentially affecting up to 1,183,778 vehicles.
Recall 21V638000 — AIR BAGS:FRONTAL
| 205 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 21V638000 — AIR BAGS:FRONTAL
| 205 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 288,779 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 288,779 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 17V017000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 104,119 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as...
View full details →Recall 17V627000 — AIR BAGS:FRONTAL
| 495,290 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400...
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
View full details →Recall 17V177000 — ELECTRICAL SYSTEM:SOFTWARE
| 51 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450...
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 17V177000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 51 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450...
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 12V557000 — FUEL SYSTEM, GASOLINE
| 5,800 vehicles affected
Defect: Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
View full details →Recall 12V492000 — AIR BAGS:SIDE/WINDOW
| 499 vehicles affected
Defect: Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
Consequence: In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
View full details →Owner Complaints for the 2012 MERCEDES-BENZ E350
252 complaints have been filed with NHTSA for the 2012 MERCEDES-BENZ E350. Below is a breakdown by vehicle component.
Most Recent Complaints
The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing rear subframe to fail. It is a very serios safety issue and Mercedes should hold accountable for these failures. My vehicle is 2012 Mercedes E350 and only has 118k miles on odometer. I have attached pictures for the rear subframe for your review, but I did not take any pictures of the brake lines due to limited space to get my camera between the body and the rear subframe.
The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing rear subframe to fail. It is a very serios safety issue and Mercedes should hold accountable for these failures. My vehicle is 2012 Mercedes E350 and only has 118k miles on odometer. I have attached pictures for the rear subframe for your review, but I did not take any pictures of the brake lines due to limited space to get my camera between the body and the rear subframe.
Brake line is thoroughly corroded, went to a repair shop, when they brought it back down, the Subframe collapsed. Mercedes has a 20 yr warranty on the subframe so they will cover that but want another $3K to fix the brake line that was obviously tied to the same mfr issue that the sub frame was in regards to rusting. Dealer won't take any responsibility for anything but the subframe.
Brake line is thoroughly corroded, went to a repair shop, when they brought it back down, the Subframe collapsed. Mercedes has a 20 yr warranty on the subframe so they will cover that but want another $3K to fix the brake line that was obviously tied to the same mfr issue that the sub frame was in regards to rusting. Dealer won't take any responsibility for anything but the subframe.
The contact owned a 2012 Mercedes-Benz E350. The contact stated that while attempting to shift to drive(D), the gear shifter detached from the steering column. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The vehicle was towed to the residence by AAA. The manufacturer was not notified of the failure. The failure mileage was 420,000.
Safety Rating for the 2012 MERCEDES-BENZ E350
NHTSA has not yet tested the 2012 MERCEDES-BENZ E350 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 MERCEDES-BENZ E350
Mercedes-Benz USA, LLC has issued 7 technical service bulletins (TSBs) for the 2012 MERCEDES-BENZ E350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NCU-2020050028 — ENGINE AND ENGINE COOLING
Mercedes-Benz USA, LLC (âMBUSAâ) is modifying the emission control system on certain diesel vehicles. The Emission Modification for MY11-12 E350 BlueTEC (W212) vehicles has been approved by EPA and CARB, and is now ready for installation. An authorized Mercedes-Benz Dealer will install the Emission Modification at no cost to the...
SB-2013010009 — ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: DUE TO NON CORRESPONDING TO CURRENT PRODUCTION CONFIGURATION, ON SOME VEHICLES, MANUFACTURER HAS UPDATED THE SOFT TOP CONTROL MODULE SOFTWARE. MODEL 2011-2012 E350, 550. *PE
SC-2012120004 — ENGINE
MERCEDES: DUE TO NOT MEETING CURRENT SPECIFICATION FOR THE INJECTOR CODING, THE ENGINE CONTROL MODULE (ECM) SCN CODING WILL BE UPDATED TO CORRECT CONDITION. MODELS 2012 212 (E350,550,63), 218 (CLS 550). *PE
2012110005 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2012110005 — AIR BAGS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI54-10-P054089 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
XENTRY (MERCEDES): AFTER IGNITION IS OFF, ROTARY LIGHT SWITCH SENDS WRONG SIGNAL DUE TO BATTERY DISCHARGED AND VEHICLE NOT STARTING. MODEL E350,550,63, C300,350,63,250, GLK350. NO MODEL YEARS LISTED. *PE
LI82-10-P054609 — EXTERIOR LIGHTING:HEADLIGHTS
XENTRY (MERCEDES): HEADLAMP NEEDS REPLACING DUE TO SOLDER BRIDGE BETWEEN + AND - OF CONNECTING CABLE AND/OR LINE AT SOLDER POINT IS BROKEN AND NON FUNCTIONAL. MODELS E320,500,55,350,550,63. NO MODEL YEARS LISTED.
NHTSA Investigations for the 2012 MERCEDES-BENZ E350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ E350
- 2007 MERCEDES-BENZ E350 — 397 complaints
- 2008 MERCEDES-BENZ E350 — 219 complaints
- 2009 MERCEDES-BENZ E350 — 76 complaints
- 2010 MERCEDES-BENZ E350 — 228 complaints
- 2011 MERCEDES-BENZ E350 — 263 complaints
- 2012 MERCEDES-BENZ E350 (current)
- 2013 MERCEDES-BENZ E350 — 214 complaints
- 2014 MERCEDES-BENZ E350 — 360 complaints
- 2015 MERCEDES-BENZ E350 — 39 complaints
- 2016 MERCEDES-BENZ E350 — 70 complaints
- 2017 MERCEDES-BENZ E350 — 11 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints
- MERCEDES-BENZ SPRINTER 2500 — 622 total complaints