NHTSA Complaint #11338032 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11338032
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	July 5, 2020
Date Filed	July 7, 2020
Mileage	5,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN I PARK MY CAR IN THE GARAGE ON THURSDAY JULY 2ND AND CLOSE THE GARAGE WITH NO PROBLEM. ON JULY 4TH MY WIFE OPEN THE GARAGE AND GOT A CHAIR FROM HER CAR ACURA RDX AND WATCH THE FIREWORKS ON THE DRIVE WAY. LATER ON PUT THE CHAIR BACK IN HER ACURA AND CLOSE THE GARAGE. SUNDAY AFTERNOON I HAD TO GO TO THE GARAGE AND GET TOOLS TO FIX THE BATHROOM SINK AND SAW THE SUBARU OUTBACK HATCHBACK OPEN. I THEN FOUND THE SUBRARU OUTBACK BATTERY DEAD AND THE HATCHBACK ALL SCRATCHES. MY WIFE ONLY HAS HER ACURA CAR FOB, THE OTHER SUBRARU HANGING ON A CLOSET DOOR. MY SUBRARU KEY FOB IS IN MY WORK COMPUTER BRIEFCASE. DEFINITELY NOBODY TOUCH THE SUBRARU FOBS. HOWEVER, I ONLY DRIVE THE SUBRARU OUTBACK TO WORK ( VANPOOL MEETING LOCATION) ABOUT 4 MILES FROM MY HOUSE AND USUALLY ABOUT 5 MINUTES ONE WAY. THE CAR UNABLE TO STARTUP AFTER THE INCIDENT.

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