NHTSA Complaint #11337990 — 2013 CHRYSLER 200 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11337990
Vehicle	2013 CHRYSLER 200
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	July 7, 2020
Date Filed	July 7, 2020
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE HEADREST WAS IN A LOWER POSITION THAN ORIGINALLY POSITIONED. THE CONTACT CALLED THE LAWLEY CHRYSLER DODGE JEEP RAM LOCATED AT 1901 AZ-92, SIERRA VISTA, AZ 85635, (520) 458-8000) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

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