NHTSA Complaint #11337556 — 2011 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11337556
Vehicle	2011 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	January 24, 2020
Date Filed	July 5, 2020
Mileage	186,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

GOOD MORNING,I HAVE A 2011 F150 THAT IS HAVE A SERIOUS PROBLEM I WOULD LIKE TO HAVE RESOLVED WHILE DRIVING THE TRUCK WILL DOWN SHIFT FROM 6TH TO 2ND AT 70 MILES PER HOUR. IT ALSO WILL LOSE POWER AND REAR WHEELS WILL LOCK UP.WHEN COMING TO A STOP AND START AGAIN THE TRUCK MAKES A LOUD BANG THAT FEELS LIKE THE DRIVE SHAFT AND TRANS. ARE SEPARATING.WHILE DRIVING MPH WILL GO TO 0 MILES PH. AND A TOOL WILL DISPLAY ON THE DASH.MY TRUCK HAS 187K ON IT AND HAVE BEEN TOLD THAT FORD WILL NOT FIX THE ISSUE DUE TO MILEAGE I WOULD HOPE THAT FORD CARES MORE ABOUT MY FAMILY'S SAFETY THAN THE 37K MILES PAST THE WARRANTY.THIS IS A WELL KNOWN PROBLEM THAT NEEDS TO BE FIXED, FORD I HOPE YOU WILL FIX MY TRUCK.IT HAS ALREADY HAD THE TPS DONE DIDNT HELP,I NEED MY TRUCK FOR WORK AND CANT AFFORD TO GET ANOTHER AT THIS TIME.HELP!!!!!

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