NHTSA Complaint #11331880 — 2017 TESLA MODEL S

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11331880
Vehicle	2017 TESLA MODEL S
Component	VISIBILITY/WIPER
Date of Incident	June 10, 2020
Date Filed	July 1, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR

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